| Personal Data Protection and Privacy Policy |
| Hotel and Website Confidentiality Agreement
During your visit to this website and your use of the service through this Site, how the information that we receive regarding you and the services you request will be used and protected are subject to this “Confidentiality Agreement”. You hereby accept the conditions stipulated in this “Confidentiality Agreement” when you visit this website and request to use the services we provide through this Site. In addition, as “İpek Plastik San. Ve Tic. A.Ş” (hereinafter referred to as “MULA HOTEL”), we would like to inform you, in the capacity of Data Controller, in accordance with Article 10 of the Law titled “Informing Obligation of the Data Controller” the Law on Protection of Personal Data No. 6698 (“KVKK”), published in the Official Gazette dated 7 April 2016 and numbered 29677, in order to protect the fundamental rights and freedoms of individuals, especially the privacy of private life, in the processing of personal data, and to determine the obligations of real and legal persons who process personal data. |
| Purpose of personal data protection and processing policy |
| Until today, data and information of our customers or potential customers are kept confidential by virtue of the sensitivity of our business as “MULA HOTEL” Personal data protection is our essential policy. Even before any legal regulation, our company and subsidiaries had attached a great importance to the confidentiality of personal data, adopted as a working principle and gave working instructions to the employees in compliance with this principle. As “MULA HOTEL”, we undertake to adhere to all responsibilities of Privacy Act. |
| Scope and change of personal data protection and implementation policy |
| This Policy prepared by our Company has been regulated in accordance with “Law on Protection of Personal Data” no. 6698 (“KVKK”). The Law has entered into force with all of its provisions as of today. The data received with your consent or pursuant to the other regulations as per to the Law shall be used to make our service more quality and to improve our services and quality policy. Again, some of the data we obtain are removed from the scope of personal data and anonymized. These data are used for statistical purposes and not subject to the enforcement of Law and our Policy. |
| General principles on processing of the personal data |
| a) Being in compliance with the law and good faith:
“MULA HOTEL” questions the source of the data it collects or sent by other companies and attaches importance to handling these in compliance with the law and good faith. Within this framework, it warns and notifies the third parties (agencies and other intermediary firms) that sell the services provided by “MULA HOTEL” to protect the personal data. b) Being accurate and up to date, if necessary: “MULA HOTEL” attaches importance to the accuracy of all of the data kept within the organization, to the fact that they don’t include any misinformation and that personal data are updated only if the changes are notified. c) Being processed for specified, explicit, and legitimate purposes: “MULA HOTEL” processes the data limited to the services and purposes for which consent of the persons are taken during the services. It shall not process, use and make use of the data out of business purposes. d) Being relevant, limited and proportionate to the purposes for which data are processed: “MULA HOTEL” uses the data only for processing purposes and to the extent what the service requires. e) Being stored only for the time designated by relevant legislation or necessitated by the purpose for which data are collected: “MULA HOTEL” keeps the contractual data as long as it’s required by the commercial and taxation law as well as the periods of conflicts of law. Nevertheless, it shall delete or anonymize the data in case the reasons necessitating their processing cease to exist. It’s crucial to state that whether “MULA HOTEL” collects or processes the data by one’s will or in compliance with the law, the abovementioned provisions shall apply anyhow. You shall have the following rights pursuant to Article 11 of Law on Protection of Personal Data. A separate application shall be prepared by “MULA HOTEL” for you to facilitate your related rights. The persons whose personal data have been processed may apply to our official announced on our website by “MULA HOTEL” and shall be entitled to; aa) Learn whether or not your personal data have been processed, bb) Request information as to processing if your data have been processed, cc) Learn the purpose of processing of the personal data and whether data are used in accordance with their purpose, çç) Know the third parties in the country or abroad to whom personal data have been transferred, dd) Request rectification in case personal data are processed incompletely or inaccurately, ee) Request deletion or destruction of personal data within the framework of the conditions set forth under article 7, ff) Request notification of the operations made as per clauses (d) and (e) to third parties to whom personal data have been transferred, gg) Object to occurrence of any result that is to your detriment by means of analysis of personal data exclusively through automated systems, hh) Request compensation for the damages in case the person incurs damages due to unlawful processing of personal data. As “MULA HOTEL”, we respect to these rights. |
| Maximum Savings Policy/Scrimping Policy
Pursuant to our policy called as maximum savings policy or scrimping policy, the data received by “MULA HOTEL” are processed into the system as required. Thus, which data we will collect shall be determined according to the purpose. Unnecessary data shall not be collected. Other data submitted to our company are transferred to the information system of the company in the same way. Redundant information is not stored in the system, they are deleted or anonymized. These data may be used for statistical purposes. Health data among the special quality data are only kept in the system to provide better service to the customers and to protect their health. Deletion of personal Data When the retention period necessitated by the Law expires, judicial procedures are completed or other requirements no longer exists, these data shall be deleted, removed or anonymized automatically, by the company or upon the request of the relevant person. Accuracy and Currency of Data The data within the body of “MULA HOTEL” are processed as declared by the relevant persons as a rule. “MULA HOTEL” is not obliged to check up on the accuracy of the data declared by the customers or the persons in touch with “MULA HOTEL” and it’s also contrary to the Laws and our working principles. The declared data are regarded as correct and accurate. The principle of accuracy and currency of personal data has also been adopted by “MULA HOTEL”. The personal data processed upon the request of the relevant person or from official documents that are submitted to our company are updated. Necessary precautions are taken for this purpose. Confidentiality and data security Personal data are confidential and “MULA HOTEL” obeys the rule of confidentiality. Only authorized persons shall access the personal data. All necessary technical and administrative measures are taken to protect the personal data collected by “MULA HOTEL” and to prevent the damage on our customers and potential customers. Within this framework, it shall be ensured that the software complies with the standards, third parties are selected with caution and data protection policy is observed within the company. |
| Purpose of data processing |
| Collection and processing of personal data by “MULA HOTEL” shall be executed in line with the purposes stipulated in the letter of clarification. The data are collected and processed to draw up contracts and provide better services to the customers. |
| Data of customer, potential customer and business and solution partners Collection and processing of data for contractual relationship |
| In case of a contractual relationship with our customers and potential customers, the collected personal data may be used without the approval of the customers. However, this use shall be for the purpose of the contract. The data shall be used for better execution of the contract and as required by the services and updated, if necessary, by contacting the customers. Nevertheless, the data provided to us by our potential customers shall be processed to easier and more quality services later. These data shall be deleted upon requests in case of lack of any contractual relationship. |
| Data of Business and Solution Partners |
| “MULA HOTEL” adopts as a principle to act in compliance with the laws when exchanging the data both with business and solution partners. The data are shared with the business and solution partners with the understanding of data confidentiality and as required by the services and it’s definitely ensured that these parties take measures regarding the data security. |
| Data processing for advertisement purposes |
| Electronic messages for advertisement purposes can only be sent to the persons with prior consent in compliance with the Law on the Regulation of E-Commerce and the Law on Commercial Communication and Commercial Electronic Messages. An explicit consent of the person is required to send advertisements. “MULA HOTEL” obeys the details of ‘’the consent’’ specified in the same legislation. The consent to be obtained should cover all commercial electronic messages that are sent to the electronic communication addresses of the recipients to promote and market the goods and services of the company, to promote the business or to increase the recognition level of the company with contents including greetings and wishes. This consent may be obtained via any electronic communication channel or at physical medium in written. The important thing is to obtain the declaration of the recipient that he/she accepts to receive commercial electronic messages and to have his/her full name and electronic communication address. |
| Data processing due to legal obligations of the company or being stipulated explicitly in the Law |
| Personal data may be processed without prior consent when it’s stipulated explicitly in the relevant legislation or to fulfill a legal obligation specified in the legislation. Type and scope of the data processes are required for data processing activity that is permitted by the Laws and they should comply with the relevant legal provisions. |
| Data processing of the company |
| Personal data may be processed pursuant to the legal purposes and the services of the company. However, the data shall not be used for services contrary to the laws under any circumstances.
Processing of special quality data Pursuant to the Law, race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, clothes, membership of association, foundation or union, health, sexual choice, juridical sentence and data regarding safety measures and biometric and genetic data are among the special quality data. “MULA HOTEL” also takes adequate measures determined by the Board for the processing of special quality data. “MULA HOTEL” may process the special quality data only for the corresponding purposes to provide better services. |
| Data processed with automatic systems |
| “MULA HOTEL” acts in compliance with the Law for data processed with automatic systems. The information obtained from these data without the explicit consent of the persons shall not be used against the person. However, “MULA HOTEL” may take decisions regarding the persons that it will perform process by using the data within the system. |
| Telecommunication and internet
In case of collection, processing and use of personal data on websites and other systems or applications belonging to “MULA HOTEL”, the relevant persons are informed about the privacy statement and, if necessary, about cookies. People are informed about our practices on web pages. Personal data will be processed in accordance with the law. |
| Data of our employees Processing of the data for business relations |
| Personal data of the employees may be processed without obtaining consent to the extent of requirements of health insurance and business relations. However, “MULA HOTEL” hereby undertakes the protection and confidentiality of the data of the employees. |
| Processing as per Legal Obligations
“MULA HOTEL” may also processes the personal data of the employees without obtaining a separate consent to fulfill a legal obligation stipulated in the legislation or in case it’s explicitly specified in the legislation. This case is limited to the obligations arising from the Law. Processing in Favor of the Employees “MULA HOTEL” may process the personal data without obtaining the consent for the procedures in favor of company employees like private health insurances. For the disputes arising from the business relations, “MULA HOTEL” may also process the data of the employees. Processing of special quality data Pursuant to the Law, race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, clothes, membership of association, foundation or union, health, sexual choice, juridical sentence and data regarding safety measures and biometric and genetic data are among the special quality data. Besides the consent of the relevant person, “MULA HOTEL” also takes adequate measures determined by the Board for the processing of special quality data. Special quality data may be processed limited to and related to the cases permitted by the Law without the consent of the person. The quality data obtained from the employees shall only be used for the corresponding purpose to allow them to benefit from the insurance and health services. Data processed with automatic systems The data processed regarding the employees with automatic systems may be used for in-house promotions and performance assessments. The employees reserve the right to appeal to the results against them and they should perform this process in compliance with the internal procedures. Appeals of the employees shall be evaluated again within the company. |
| Rights of the relevant person |
| “MULA HOTEL” hereby agrees that the relevant person must provide his/her consent before processing the data within the scope of the Law and he/she reserves the right to determine the destiny of the data after the data is processed. Regarding the personal data, the relevant persons holds the right to do the following by applying to our official announced on the web page by “MULA HOTEL”;
a) To be informed whether his/her personal data are processed or not, b) To request information if the personal data are processed, c) To learn the purpose of processing the personal data and whether the data are used for the corresponding purposes, ç) To get information on the third parties to whom the personal data are transferred in the country and abroad, d) In case the personal data are processed incompletely or inaccurately, to request the correction, e) To request that personal data are deleted or removed within the framework of the conditions stipulated in article 7, f) To request that the processes performed as per clause (d) and (e) are notified to the third parties to whom the personal data are transferred, g) To appeal to the negative results against himself/herself arising from the analysis of the data processed exclusively through the automatic systems, ğ) In case the personal data are damaged due to the processing of the data contrary to the Law, to request that the damages are indemnified. Nevertheless, the persons don’t reserve any right on the anonymized data within the company. “MULA HOTEL” may share the personal data as required by a juridical function or governmental authority as per the business and contractual relationship. In order to use your rights as set out above, you must submit your written request with your necessary information identifying your identity and your statement of your right to use “Küçükayasofya mahallesi, Çayıroğlu sokak, no:48 Sultanahmet/Fatih”Written signed by registered mail or to “info@mulahotel.com” with our secure electronic signature to our registered e-mail address. Your application containing your personal data ownership and explanations of the rights you will use to use your rights above and which you request to use; you are required to be specifically authorized in this matter and to certify your competence, to include the identity and address information of the application, and to certify your identity to the applicant if the subject you request is clear and understandable, that you are concerned with the person you are requesting or you are acting on behalf of someone else. In this context, the applications will be concluded within the shortest possible time period and maximum 30 days. |
| Confidentiality Principle |
| The data of the employees and other persons within “MULA HOTEL” are confidential. Nobody can use, copy, reproduce, transfer these data for other purposes apart from the business purposes. |
| Process security |
| All necessary technical and administrative measures are taken to protect the personal data received by “MULA HOTEL” and to prevent the retention of them by unauthorized persons and to prevent the damage on our customers and potential customers. Within this framework, it’s ensured that the software complies with the standards, third parties are selected with care and data protection policy is followed within the company. “MULA HOTEL” carries out the internal and external inspections for protection of the personal data.
Audit “MULA HOTEL” carries out the internal and external inspections for protection of the personal data. carries out the necessary internal and external audits regarding the protection of personal data. Notice of Violations When “MULA HOTEL” carries out the internal and external inspections for protection of the personal data. is notified of any breach of personal data, it immediately takes action to remedy the breach. It minimizes the harm of the person concerned and compensates the damage. When personal data is obtained by unauthorized persons, it immediately notifies the Personal Data Protection Board. |
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